Who are you?- you are proficient with: + Adobe suite/ Sketch/Figma. + Video/audio/animation skills. + UX copywriting. + 3D graphics. + Physical prototyping. + Environmental/experiential design. – you are a Master: + Creating customer experience journeys, mapping pain points & opportunities identification; developing personas; creating Future Service Blueprints etc. + Assisting in design workshops in different timeframes and formats (Design Sprints; Design-thinking workshops; Ideation sessions; value proposition sessions etc.) + Designing user flows and interactions for complex digital products + lo-fi and hi-fi prototyping & user testing of products & services + Designing beautiful visual interaction or communication elements for the products & services + Research planning and execution (including qualitative user research and market research) + Documenting and presenting design and strategy decisions.